Last Updated: 21/03/2025

At Crypto Chama (cryptochama.com), your privacy and the security of your data are extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Wallet address (used for crypto top-ups and competition entries)
  • IP address
  • Billing details (for crypto transaction logging)

Usage Data

  • Device information
  • Browser type
  • Pages visited and interaction patterns
  • Time spent on the site

We do not collect or store credit card or private wallet keys.

2. How We Use Your Information

We use your information to:

  • Provide and manage your account and Crypto Chama Wallet
  • Process competition entries and ticket purchases
  • Communicate with you about competitions, updates, and promotions
  • Improve user experience and website functionality
  • Detect and prevent fraud or abuse

3. Wallet and Crypto Data

When you top up your Crypto Chama Wallet with cryptocurrency, the funds are moved off-site to a secure wallet for safety. We only store transaction metadata (not your private keys), and your wallet balance is securely recorded in our system.

Your balance can be used to enter competitions or be refunded in the event a competition fails. Refunds go directly back to your Crypto Chama Wallet, not to external crypto wallets.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties.

We may share data with trusted service providers only when necessary to:

  • Operate our site and services
  • Comply with legal obligations
  • Protect our rights and enforce terms

All service providers are contractually obligated to handle your data securely.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Recognize you on return visits
  • Keep you logged in
  • Analyze site traffic and performance

You can control or disable cookies through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL encryption
  • Secure off-site wallet storage
  • Access restrictions to sensitive data

However, no online platform can guarantee 100% security. You are responsible for maintaining the security of your login credentials.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal data
  • Request a copy of your stored information
  • Withdraw consent for email marketing at any time

To exercise your rights, please contact us at info@cryptochama.com.

8. Children’s Privacy

Crypto Chama is intended for users 18 years and older. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 info@cryptochama.com